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A European competence framework for Youth Information worker

The Cities of Learning platform offers organisers adding skills and competences from the Youth Information Worker Competence Framework. This framework sets out to ensure that youth information professionals possess the necessary competences to support young people and provide quality services in this endeavour and beyond. This leads to increased quality, a greater understanding and visibility among users, policy-makers and stakeholders.

When creating Activities, Organisers can add specific Skills tags (see Help article on using Use skills, competence and qualification frameworks).

You can find the following Youth Information Worker Competence Framework Model competences available as Skills tags.


Supporting and engaging young people

Building knowledge
Generating options
Identifying needs
Managing information


Quality service

Enhance learning & development
Enshrine ethos & values
Respect privacy
Support inclusion


Outreach and communication

Build relationships
Communicate effectively
Cooperate & Network
Outreach




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